About after-sales service
All products purchased from this website, which is an authorized distributor in Japan, come with a one-year warranty.
In the unlikely event of a product defect, we will replace it.
Please contact us using the form below.
【The following are not covered by the warranty】
- Malfunctions due to accidents, misuse, or incorrect use, storage, or maintenance
- Damage caused by transportation
- Improperly repaired products
- Malfunctions due to intentional acts or negligence
- Products whose warranty period has expired
- Products without a warranty certificate
- Parallel imported products